MA Health Plans to Expand Access to Virtual Behavioral Healthcare


The need for access to additional behavioral health services is a known issue.  Tele-behavioral health has become one of the go-to solutions in responding to the access issue.  Recently, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, Point32Health, announced a partnership with Valera Health to provide increased access to their patients.  “Valera Health provides adult and pediatric behavioral health patients access to therapists and psychiatrists through telehealth. The organization covers 37 million Americans through partnerships with more than 20 health plans, including Medicaid, Medicare, and commercial plans across several states.”

To ensure patient privacy, having a secure online platform that meets HIPAA Privacy and Security requirements is essential.  Conducting HIPAA Risk Assessments as well as looking into the HITRUST framework (considered the gold standard for healthcare privacy and security) are just two things a technology organization considers as they embark on developing a healthcare application.